![]() You can also check the volume on the Tivoli App. Increase the volume on your Cube/Orb using the + and – volume buttons located on the back of the unit. MY CUBE/ORB IS ON AND CONNECTED BUT NO SOUND IS COMING FROM THE SYSTEM Refer to the Spotify Connect guide that accompanies your speaker for more information, as well as your Cube/Orb Quick Setup Guide and Online Manual. Select name of the master speaker of your Tivoli Cube/Orb/Group and the sound will switch to the Tivoli system. While playing a song, at the bottom of the App, click where it says “Available Devices”. I’M PLAYING SPOTIFY, BUT THE SPEAKER IS COMING THROUGH MY PHONE If you are using a Spotify Premium account, make sure the speaker is connected to your Wireless Network, and restart your Spotify App. For more information, refer to the Spotify Connect guide that accompanies your speaker or visit. I’M PLAYING SPOTIFY, BUT I CANNOT SEE WHERE IT SAYS “AVAILABLE DEVICES”ĪT THE BOTTOM OF THE APP Make sure you are using a Spotify Premium account. If green LED is flashing, refer to Troubleshooting tip #1 or #2. Restart the App and once the LED on speaker is solid green again, look for the speaker again in the “Play New” window. Power off the unit by holding down the power button on the back of the unit until the LED turns red, then press the power button again to turn the speaker on. Make sure the LED in the back of the speaker is a solid green color. I HAVE SET UP THE SPEAKERS, BUT I CAN’T FIND THE CUBE/ORB LISTED IN THE APP #Radio silenz headphones by tivoli BluetoothIf you want to hear the music on more than one speaker, use the Bluetooth over WiFi feature. Pair your media device via Bluetooth to your desired Cube/Orb. Not a problem! Set your Cube/Orb to Bluetooth mode. I DON’T SEE APPLE MUSIC OR GOOGLE PLAY LISTED IN THE APP You should be able to see the Wireless Network now. ![]() Close the Tivoli Audio App and then re-open the App. Make sure your device is connected to your Wireless Network. Verify that your WiFi band is set to the standard 2.4GHz. Make sure your Wireless Access Point or Wireless Router is powered on and connected to the internet. I CAN’T FIND MY WIRELESS NETWORK (WIFI) LISTED IN THE TIVOLI APP ![]()
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